Here is an update, or maybe more an addendum, to my posting about jobs the other day. This is regarding the temporary staffing agency called Complete Staffing out of Southborough, MA and the representative I dealt with there named Anthony Martin. If you are an individual seeking temp or temp-to-hire work, Complete Staffing is NOT the place to consider applying with.
Here is what happened to me:
Last Thursday I went to Complete Staffing and met with Anthony, whom according to his business card is nothing but an Account Executive. We discussed a job opportunity, which I had seen posted on Monster.com. This was the reason why I was there in the first place, as I was interested in this job opportunity. Anthony told me he would forward my resume to this company, told me mainly what it entailed, it all sounded good to me, the pay was right, temp-to-hire, he even told me it would be a good way for me to get my “foot in the door”. He said that they may want to interview me and that he would get back to me later that afternoon or the following day “first thing”. I told him that although it was going to snow the following day (Friday), I would be willing to meet with them for an interview if they wanted. I told him I was an “adventurer”. Believe me, snow does not bother me. I live in New England.
Thursday afternoon came. Nothing. Friday morning “first thing”–nothing. I called at 10:00 a.m. A male answered, mumbling something that didn’t sound anything like “Complete Staffing”. I asked to speak with Anthony. He told me he was on the road and would be back in about an hour. Could he take a message? Sure. I left my name and number and reason why I was calling. Never heard back from him.
Monday. Called again. Same voice. Same thing. Left a message. It dawned on me that this guy may be Anthony himself. Why wasn’t the female receptionist, whom I met that first day, answering the phone when I called? Never got a call back.
Tuesday afternoon I called. A male answered. Anthony was in an interview, would you like to leave a message? No offer of voice mail, which I thought was interesting. I left another message. No call back. Still wondering what the status was on this job.
Wednesday I called twice. In the morning, I got the same guy again. Can I take a message? I left yet another message. I called in the afternoon and a female answered. Would you like his voice mail? I told her that I had been trying to reach him all week, he was not returning my calls, but yes, forward me to his voice mail. I got some general voice mail box, no name indicating whose box it was, and left a message. No return call.
Finally this morning I decided I would call and ask for a Manager. Again the SAME guy answered, again mumbling the name of the business.
“Can I speak with a manager?”
“This is. My name is Anthony.”
Oh really? A Manager? I thought you were an Account Executive. “Oh, hi, Anthony,” I said, knowing full well it was him all along I had been speaking with. The same one who kept telling me Anthony was “on the road” or “in an interview”. “I’ve been trying to reach you for days. You never returned my calls.”
“Yeah, well, uh, I’ve been out of the office for a few days,” he said.
“Really? Every time I called I was told you were in an interview,” I replied.
“Well, I’ve been in and out,” he hemmed and hawed.
“Uh-huh. Right. Do you know anything about that job?”
“Well, I’m still waiting to hear back from them. I sent them your resume. They may not be interested in you.”
“It would’ve been nice if you had called to tell me that,” I told him. “I don’t like it when I call someone and they don’t return my calls. It seems very unprofessional.”
He didn’t know what to say to that.
“Well, if I hear anything, I will call you,” he assured me.
“Right, Anthony. Have a nice day.” And I hung up on him.
You know, I do need a job. I want a job. But I don’t want to be ”dicked” around by some jerk in a ”staffing” agency who thinks they can pull the wool over my eyes simply because they don’t know what they’re doing. I’ll bet Complete Staffing is hanging on a thread themselves. They probably can’t make payroll every two weeks. They hardly ever have any jobs listed on the job boards. How do they stay in business?
So take my advice, if you are seeking to work for a temp agency, don’t select Complete Staffing. You’ll be wasting your time.